Legal

Privacy Policy

Last updated: [1st Dec 2025]

This Privacy Policy explains how Codelite Labs (“we”, “us”, “our”) collects, uses and protects your information when you use:

• Our website: https://codelitelabs.app
• Our products: AutoPilot, WebCraft, BillMaster
• Any related services operated under Codelite Labs and UNA Creative Hub.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Who we are

Codelite Labs is a product brand focused on AI-powered business automation, operated by:

2. Information we collect

2.1 Information you provide directly

We may collect information such as:

• Name, email address, phone number, company name
• Messages sent through forms, email, WhatsApp or other channels
• Billing and invoicing details (for paying customers)
• Any additional information you voluntarily provide during demos, onboarding or support

2.2 Usage and technical data

When you visit our website, we may collect:

• IP address, browser type, device type
• Pages visited, time spent, referral source
• Basic analytics about how visitors interact with the site

2.3 Product usage data

When you use AutoPilot, WebCraft or BillMaster, we may collect:

• Account configuration and feature usage
• Basic performance metrics (e.g. number of leads, campaigns)
• Error logs and system events to improve stability

We do not sell your personal data.

3. How we use your information

We use the information we collect to:

• Provide, operate and maintain our services
• Set up your account, workspace and integrations
• Communicate with you about demos, onboarding, support and updates
• Improve our products and user experience
• Send important security, billing and administrative notices
• Where allowed, send product news and marketing (you can unsubscribe any time)

4. Legal basis (for EU / EEA users)

If you are located in the EU/EEA, we process your information based on:

• Contractual necessity
• Legitimate interests (e.g. improving services, security)
• Consent (for optional features and marketing)

5. Cookies and tracking

We may use essential and analytics cookies to operate and improve the website. You can control or block cookies via your browser settings. If we enable additional analytics or marketing tools, this section will be updated.

6. Data sharing and third parties

We may share your information with:

• Service providers (hosting, email, analytics, payments)
• Payment processors (for handling transactions)
• Professional advisors (e.g. lawyers, accountants)
• Authorities, when required by law or to protect our legal rights

We do not sell your personal information.

7. Data storage and security

Your data may be stored on secure servers in India or other regions, depending on our infrastructure providers. We use reasonable technical and organisational measures to protect your data, but no system is completely risk-free.

8. Data retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce our agreements. When data is no longer needed, we may anonymise or securely delete it.

9. Your rights

Depending on your jurisdiction, you may have rights to:

• Access the personal data we hold about you
• Request corrections to inaccurate data
• Request deletion of your data (subject to legal requirements)
• Object to or restrict certain processing activities
• Withdraw consent for marketing communications

To exercise your rights, contact us at hello@codelitelabs.app.

10. International transfers

Your information may be transferred and processed in countries different from your own. We aim to work with reputable providers and apply reasonable safeguards for such transfers.

11. Third-party links

Our website or products may contain links to third-party websites or services. We are not responsible for their content or privacy practices. Please review their policies separately.

12. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date will reflect the latest version. For significant changes, we may notify you via email or a notice on our website.

13. Contact us

For questions or concerns about this Privacy Policy or your data, contact: